Frequently Asked Questions

1.When am I eligible to attend CPE program of NISM-Series-XXI-A: Portfolio Management Services (PMS) Distributors?
If you had a valid certificate of NISM-Series-XXI-A: Portfolio Management Services (PMS) Distributors Certification Examination whose validity is getting expired in the next twelve-month period, you can attend this CPE program and renew your existing certificate for a further period of three-years.
In case you do not possess a valid certificate of NISM-Series-XXI-A: Portfolio Management Services (PMS) Distributors certification (or it has expired):
(a) If you are a associated person, other than Principal, who is currently employed with / engaged as distributor of SEBI registered Portfolio Management Services and having relevant work experience of 10 years or more as on September 07, 2021, may attend NISM Series XXI-A: Portfolio Management Service (PMS) Distributors CPE Program under the ‘Grandfather by Experience’ Category.
(b) If you are an associated person who has completed the age of 50 years as on September 07, 2021, you may attend the CPE program of NISM-Series-XXI-A: Portfolio Management Services (PMS) Distributors Certification under the ‘Grandfather by Age’ Category.
(c) If you are actively engaged in the management (including supervision, solicitation and conduct of business) of an Intermediary who is registered as Portfolio Manager with SEBI, and is a
• Proprietor / Sole Proprietor, or
• Partner / Managing Partner, or
• Chairman, or
• Director / Executive Director, or
• Whole-Time Director / Director, or
• Chief Executive Officer,
You may attend the CPE of NISM-Series-XXI-A: Portfolio Management Services (PMS) Distributors Certification under the ‘Principal Category’.
(d) If you do not fall under any of the categories mentioned above, you are not eligible to attend this CPE program. You will have to pass the NISM-Series-XXI-A: Portfolio Management Services (PMS) Distributors Certification Examination to obtain a new Certificate.

For the eligibility criteria and for the list of supporting documents required for the categories (a), (b) and (c) above, please visit CPE page of the respective certification.

2. What are the various modes of attending this CPE program?
NISM offers this CPE program in the following two formats:
(a) CPE program delivered in classroom format,
(b) eCPE (delivered in Online mode)
An eligible candidate can complete his / her CPE requirement by attending either the classroom CPE or the eCPE.

3. When should I register for a CPE / eCPE Program?
You are eligible to attend the CPE / eCPE program anytime in the last twelve months of your certificate validity. However, considering that there are limited seats available in these CPE / eCPE Programs, you are advised to enroll early so as to secure a seat. We suggest that you enroll at least six months prior to the expiry of your Certificate in order to ensure that you get your preferred location and / or date. Requests for enrollment received closer to the expiry of the Certificate may not be successful.

4. Where can I get the information about the upcoming classroom CPE program?
You can get the information about the upcoming classroom CPE programs by visiting NISM website. The Contact Details of the coordinator of the classroom CPE programs are provided against each Program listed there. If there are no CPE Programs scheduled at your preferred location, you may contact any of the NISM Accredited CPE Providers and request for the same.
Alternatively, you may attend the eCPE program delivered in online mode at your convenient date, time and location.

5. Where can I get the information about the eCPE of this certification?
The candidate can view the available eCPE slots from the candidate’s dashboard and select the date and time of his/her choice. At any point of time, the candidate can view the eCPE slots available over the next two months period.

6. What things to be carried for the classroom CPE program?
Candidates are advised to note the following instructions while attending the classroom CPE program
• The classroom CPE program is held from 9:30 AM to 5:30 PM. Please ensure that you reach the venue 30 minutes prior to the scheduled time.
• You must carry the Admit Card to the venue.
• You must carry all the originals that you have uploaded while booking your seat.
• You must attend the entire program and also complete the Assessment test.
• No refund will be made if you do not attend the classroom CPE program.
• The CPE Certificate will be issued only after fulfilling all requirements. Merely attending the CPE workshop does not guarantee the issuance ofcertificate.

7. What are the requirements for attending the online eCPE program?
Candidates are advised to note the following instructions related to eCPE program
• On successful enrollment for an eCPE program, you will receive an admit card on your registered email id (the same is also available in the candidate’s dashboard). The admit card will mention the date (time slot) of your eCPE program.
• The detailed technical requirements to attend the eCPE are listed in the admit card and are also available on NISM website. The candidate must ensure that he/she has a laptop/desktop with the given specification and the internet connectivity with the specified bandwidth.
• The login credentials to access the eCPE (i.e., your user Id and password to attend the eCPE) will be sent to your registered email id and also to your registered mobile number (via SMS) 12 hours before the scheduled eCPE slot.
• Your login credentials are valid for two calendar days from your scheduled eCPE time. You will not be able to access your eCPE program beyond this. Hence you must ensure that you complete the eCPE program along with the assessment test within this time. Request for the extension will not be entertained.
• The eCPE Certificate will be issued only if the candidate fulfils all the eCPE requirements. Merely attending the eCPE program does not guarantee the issuance of certificate.
• No refund will be made, if you fail to attend or fail to complete the eCPE program within the given timeframe.
For any technical support while attending the eCPE program, you may call on the contact numbers given in the FAQs section.

8.When do I get my CPE/eCPE Certificate?
The certificate will be issued only after the successful verification of the documents submitted by the candidate. Your certificate will be sent to your registered email id within 21-working days, provided you have submitted all required supporting documents as per the eligible candidate eligibility criteria. The certificate will also be made available through the candidate dashboard.

9.How can I track the status of my CPE Certificate?
The status of your Certificate can be tracked by calling NISM Helpdesk at 8080806476 or mailing to cpe@nism.ac.in.